You can update the email address on your Chatbotappai account any time from your account settings. Here's how it works and what changes afterward.
Change your email address
- Sign in at chat.chatbotappai.ai.
- Go to Settings > Profile.
- Select your email address field and enter the new address.
- Save your changes.
Verifying the new email
To confirm the new address belongs to you, we send a 6-digit verification code to it. Enter that code when prompted to complete the change. The update won't take effect until the code is verified, so check your inbox (and spam folder) if the code doesn't arrive within a few minutes.
How this affects sign-in
- If you normally sign in with an email code, use your new email address the next time you sign in. That's where we'll send your 6-digit code going forward.
- If you sign in with Sign in with Google, that connection is tied to your Google account, not the email address stored in your profile. Changing your profile email does not change how you sign in with Google.
- Your chats, subscription, and account history stay exactly the same. Only the contact address changes.
If you don't receive the verification code
- Double-check you typed the new email address correctly.
- Check spam or promotions folders.
- Make sure the email provider isn't blocking messages from Chatbotappai.
Still need help? Contact our support team at https://support.chatbotappai.ai.