You can sign in to Chatbotappai with either an email code or your Google account. Here is how each method works and what to do if you want to switch.
Your sign-in options
- Email verification code: enter your email address and we send you a 6-digit code to sign in. No password needed for this step.
- Sign in with Google: you can use Google to sign in as long as the Google account uses the same email address as your Chatbotappai account.
Apple sign-in and Microsoft sign-in are not available at this time.
Switching from email to Google (or back)
- Make sure the Google account you want to use has the same email address as the one on your Chatbotappai account.
- On the sign-in screen, choose Sign in with Google instead of entering your email.
- Once verified, you will land in the same account, since sign-in method does not change your account or your data. Your chats, settings and billing stay exactly as they were.
If the email addresses do not match, Google sign-in will not connect to your existing account. In that case, contact support so we can help you sort out which account holds your data.
Changing the email on your account
You can update the email address associated with your account from Settings. This is separate from choosing a sign-in method, and it is the setting to check first if Google sign-in is not matching your account.
Forgot your password
If you use email sign-in and need a password reset, use the reset link sent to your email from the sign-in screen.
Still need help? Contact our support team at https://support.chatbotappai.ai.