If you cannot sign in to Chatbotappai, it is almost always one of a few common issues, and most are quick to fix. Work through the steps below in order.
1. Double-check the email address
Typos are the most common cause of sign-in trouble. Make sure you are entering the exact email address your account was created with, including the correct domain (for example, no extra spaces or autocorrect changes). If you have more than one email address, try each one you might have used.
2. Request a fresh 6-digit code
Chatbotappai signs you in by email with a 6-digit verification code, not a traditional password screen. These codes expire after a short time, and only the most recently sent code works.
- If it has been more than a few minutes since you requested the code, request a new one instead of reusing an old email.
- Check your spam or junk folder, since verification emails sometimes land there.
- Enter the digits carefully, without extra spaces.
- If you requested the code more than once, use only the newest one. Older codes stop working once a new one is sent.
3. Try Sign in with Google
If your account was created using Sign in with Google, you will not be able to sign in with an email code, since Google handles authentication for that account. Try the Sign in with Google button on the sign-in screen and make sure you are logged into the correct Google account in your browser.
Note that Apple and Microsoft sign-in are not currently supported, so those options will not appear.
4. Reset your password if needed
If your account uses a password, you can reset it at any time from the sign-in screen. Password resets are sent as a link to your email address:
- Select the option to reset your password.
- Enter the email address associated with your account.
- Open the email and follow the link to set a new password.
If you do not receive the reset email within a few minutes, check your spam folder and confirm you used the correct email address.
5. Clear your browser cache and cookies
Old or corrupted session data can sometimes block sign-in. Clear your browser's cache and cookies for chat.chatbotappai.ai, then reload the page and try signing in again.
6. Try a different browser or device
Chatbotappai runs in any modern browser on desktop, tablet, or phone, with nothing to install. If sign-in still fails, try:
- A different browser (for example, switching from Safari to Chrome, or vice versa).
- A different device, such as your phone if you were using a computer.
- Disabling browser extensions that block scripts or cookies, then retrying.
7. Check the age requirement
Chatbotappai requires that you be at least 18, or the age of majority where you live, or have verifiable guardian consent, as described in our Terms. If your account does not meet this requirement, sign-in may be restricted.
Still can't sign in?
If you have tried all of the steps above and still cannot access your account, contact our support team at https://support.chatbotappai.ai. Let them know which email address you used and which sign-in method (email code or Google) you were trying, so they can look into your account directly.