Your subscription receipt is sent to your inbox automatically, and you can also view your billing history any time from your account settings.
Receipts by email
Every time your Pro subscription renews or you're charged for extra usage credits, a receipt is emailed to the address on your account. Check the inbox you used to sign up, and don't forget to check your spam or promotions folder if you don't see it.
Find your receipt in the app
- Sign in at chat.chatbotappai.ai.
- Open Settings > Billing.
- Look for your billing details and invoice history for a list of past charges.
- Select the charge you need to view or download its receipt.
Why the charge name looks unfamiliar
Your subscription is sold and billed by our merchant of record, Alvin AI Studio LLC (New York), with Natives AI Yazilim A.S. (Istanbul, Turkiye) as the technical provider. Because of this, the charge on your bank or card statement will appear under a name related to Alvin AI Studio or Chatbotappai, not necessarily the name you'd expect. This is normal and doesn't mean anything is wrong with your account.
If you can't find a receipt
If a charge doesn't appear in Settings > Billing or you never received the email, contact support with the approximate date and amount of the charge so we can help locate it.
Still need help? Contact our support team at https://support.chatbotappai.ai.