Your billing date is set automatically the moment you subscribe to Pro, and there is currently no option to move it to a different day. Here is what you can do instead.
Why the billing date is fixed
When you start a Pro subscription, whether through the trial or one of the recurring plans, that start date becomes your renewal anchor. Your subscription then renews automatically on that same date each billing cycle (monthly, every 3 months, or every 6 months, depending on the plan you chose). We are not able to shift this date for an existing subscription.
How to change your billing date
If you want your charges to land on a different day of the month, you have two options:
- Cancel and resubscribe. Go to Settings > Billing and cancel your current subscription. You will keep Pro access until the end of the period you already paid for. Once that period ends, you can subscribe again on the date you prefer, which becomes your new billing date going forward.
- Contact support. If you are not sure which option fits your situation, or you run into any trouble with the steps above, reach out to our team at https://support.chatbotappai.ai and we will help you sort it out.
A few things to keep in mind
- Canceling does not refund your current period. You keep full Pro access through the date you already paid for.
- Resubscribing right after cancellation may result in a short gap or an early charge depending on timing, so plan the switch around your current renewal date if possible.
- All Pro plans (the 7-day trial, monthly, quarterly, and semiannual) unlock the same features, so switching billing dates does not change what you get access to.
For more on renewals and cancellations, see our Terms and Refund Policy.
Still need help? Contact our support team at https://support.chatbotappai.ai.